Psyche AI Support

To restore your purchase, open the SubliminalGen app and go to Settings. Tap "Restore Purchases" and sign in with the same Apple ID you used for the original purchase. Your subscription and any previous purchases will be restored automatically.

SubliminalGen offers auto-renewable subscription plans including VIP Gold (1,200 seconds per billing cycle) and VIP Platinum (18,000 seconds per billing cycle). Your generation seconds reset at the beginning of each billing period. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period.

To cancel your subscription, open the Settings app on your iPhone or iPad, tap your name at the top, then tap "Subscriptions." Find SubliminalGen in the list and tap "Cancel Subscription." Your access will continue until the end of your current billing period.

If AI music generation isn't working, please check the following: ensure you have an active internet connection, verify that you have remaining generation seconds in your plan, and try restarting the app. If the issue persists, please contact our support team at cs@psyche-ai.xyz with details about the error you're experiencing.

You can reach our support team by emailing cs@psyche-ai.xyz. Please include your account email and a detailed description of your issue. We typically respond within 24–48 hours.

To restore your purchase, open the Transcend app and go to Settings. Tap "Restore Purchases" and sign in with the same Apple ID you used for the original purchase. Your subscription will be restored automatically.

Transcend offers two subscription tiers. Gold ($9.99/mo) unlocks unlimited builds, all standard categories, Laser Scripts, custom voice recordings, and build export. Platinum ($19.99/mo) includes everything in Gold plus premium categories and exclusive content. Free users receive 3 lifetime builds. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period.

To cancel, open the Settings app on your iPhone or iPad, tap your name at the top, then tap "Subscriptions." Find Transcend in the list and tap "Cancel Subscription." Your access will continue until the end of your current billing period.

Free users receive 3 lifetime builds. Once used, a Gold or Platinum subscription is required to generate additional builds. You can subscribe directly within the app under Settings → Subscription.

Laser Scripts are sessions generated based on the category, subcategory, and tone you select. They are available to Gold and Platinum subscribers. Your voice recordings and personal text are not sent to our servers — only your preference selections are used to generate the script.

No. Custom voice recordings are stored locally on your device only. We do not upload your private recordings to our servers.

You can delete your account directly within the app by going to Settings → Account → Delete Account. This permanently removes your account data. Note that deleting your account does not automatically cancel an active subscription — you must cancel separately through your Apple ID account settings.

Email us at cs@psyche-ai.xyz with your account email and a description of your issue. We typically respond within 24–48 hours.